Customer Care

Write us an e-mail via the form, or just send us an e-mail directly at.

SEND US A MESSAGE

CONTACT INFORMATION

Plaza Singapura
68 Orchard Road
#02-36 Plaza Singapura
Singapore 238839

Opens Daily: 10:00 – 22:00
Tel: +65 62388100

Do you have questions about how we can help your company? Send us an email and we’ll get in touch shortly.

SHIPPING

Delivery charges for orders from the Online Shop?

Contents will be updated

How long will delivery take?

Contents will be updated

What exactly happens after ordering?

Contents will be updated

Where can I view my sales receipt?

Contents will be updated

How do I add a gift receipt to an order?

Contents will be updated

How long do I have to return an order?

Contents will be updated

PAYMENT INFORMATION

How is the recipient reimbursed?

Contents will be updated

Can I be reimbursed through the original payment method?

Contents will be updated

Can the country receiving the shipment be different than the country of purchase?

Contents will be updated

How can I return an item?

Contents will be updated

Will I receive the same product that I see in the picture?

Contents will be updated

Will you restock items indicated as “out of stock?”

Contents will be updated

ORDER & DELIVERY

Delivery charges for orders from the Online Shop?

Contents will be updated

How long will delivery take?

Contents will be updated

How long does the delivery take and how much does it cost?

Contents will be updated

What exactly happens after ordering?

Contents will be updated

RETURNS AND EXCHANGE

Change of mind returns

Contents will be updated

Defective items

Contents will be updated

Missing / wrong item

Contents will be updated