Customer Care

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    CONTACT INFORMATION

    Plaza Singapura
    68 Orchard Road
    #02-36 Plaza Singapura
    Singapore 238839

    Opens Daily: 10:00 – 22:00
    Tel: +65 62388100

    Do you have questions about how we can help your company? Send us an email and we’ll get in touch shortly.

    SHIPPING

    Delivery charges for orders from the Online Shop?

    Contents will be updated

    How long will delivery take?

    Contents will be updated

    What exactly happens after ordering?

    Contents will be updated

    Where can I view my sales receipt?

    Contents will be updated

    How do I add a gift receipt to an order?

    Contents will be updated

    How long do I have to return an order?

    Contents will be updated

    PAYMENT INFORMATION

    How is the recipient reimbursed?

    Contents will be updated

    Can I be reimbursed through the original payment method?

    Contents will be updated

    Can the country receiving the shipment be different than the country of purchase?

    Contents will be updated

    How can I return an item?

    Contents will be updated

    Will I receive the same product that I see in the picture?

    Contents will be updated

    Will you restock items indicated as “out of stock?”

    Contents will be updated

    ORDER & DELIVERY

    Delivery charges for orders from the Online Shop?

    Contents will be updated

    How long will delivery take?

    Contents will be updated

    How long does the delivery take and how much does it cost?

    Contents will be updated

    What exactly happens after ordering?

    Contents will be updated

    RETURNS AND EXCHANGE

    Change of mind returns

    Contents will be updated

    Defective items

    Contents will be updated

    Missing / wrong item

    Contents will be updated